As the customer you use of Our Site, Our App Booking System is subject to these terms and conditions together with any additional terms and policies referred to in them (“Our Terms”).
Thank you for choosing The Private Yogi, the best place to book professional private yoga classes across London, in your home, office or hotel room. These terms and conditions of service together with any terms and policies referred to in them (“Our Terms”) constitute a legally binding agreement between you as the customer and The Private Yogi Ltd (“The Private Yogi, we, us or our”). The Private Yogi is a Private Limited Company registered in England and Wales with Company No. 10410115, whose registered address is at the following address: 20-22 Wenlock Road, London, N1 7GU.
The Private Yogi provides a booking service for Private and Business Yoga Classes and Workshops (“Services”) that are performed each and every case by an independant self-employed qualified yoga instructor (“Independent Instructor”). In providing this booking service, The Private Yogi acts as an agent to these independent instructors. The Private Yogi has no responsibility for any private yoga class which you book through us: independent instructors shall be liable under their own personal liability insurance to cover any loss/damages/injuries that may arise.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 requires The Private Yogi to provide you with certain key information for a legally binding contract to take place between you and us. This information is set out below (and is also linked in the email which we will send to you to confirm any booking you make through us with Independent Instructors). Details on how to make a booking are detailed below. If we wish to change any key information once a legally binding contract is made, we can only do this if you agree to it. We only conclude contracts in the English Language.
You are confirming that you as the customer are of legal age to access and use Our Site and/or Our Booking Services and of any legal capacity to agree to Our Terms. You are not eligible to use Our Booking Services if you are under the age of eighteen (18).
When registered on Our Site or through Our App you will be able to access and the use of our search engine to look for Independent Instructors within the United Kingdom and to book your desired services with an Independent Instructor of your choice.
BOOKING PROCESS AND PAYMENT.
You can make a booking through Our Site or through Our App by choosing an Independent Instructor. Your payment details will be requested at the time of the booking and payment will be collected when you make a booking.
3.1 Membership fees can be paid for in the full amount of via a monthly payment which will be subject to a Direct Debit agreement. Membership cancellations require 30 day notice period and written confirmation should be sent to firstname.lastname@example.org
3.2 Full payment of the service fee is due at the time of the booking with the Independent Instructor through us.
3.3 Full details of the prices are referred to below. The service fee belongs to the Independent Instructor who provides the service. The Private Yogi collects the service fee from you as their agent. For each booking made through us, we charge the relevant Independent Instructor an agreed fee for introducing you to that Independent Instructor, (“Our Agents Fee”). We have an agreement with each Independent Instructor under which we are entitled to deduct Our Agents Fee from the Service Fee paid by you to for the Service requested. We will do all that we reasonably can to ensure that the information you provide when purchasing a Service is secure by using an encrypted secure payment mechanism through Mind Body Ltd. However; in the absence of negligence on the part of The Private Yogi, we will not be legally responsible to you for any loss that you make suffer if a third parties obtains unauthorised access to any information that you may have provided to us at any time.
All payments by credit or debit card will need to be authorised by the relevant card issuer, additionally we may have to provide extra security steps via Verified by Visa. By making a booking you agree to provide complete and correct billing and payment information. Once your booking has been authorised and accepted by the Independent Instructor, you will receive a confirmation email detailing your booking.
The prices of our Services varies according to the type and duration, The Private Yogi holds the reasonable right to change these prices when deemed necessary.
Customer’s are to ensure the following:
5.1 It is their responsibility to provide complete and accurate information at the time of the booking. Failure to provide this information may result in the rejection of your booking request, cancellation of your booking and/or inability of the booked Independent Instructor to provide the Service. Such failure may also result in the loss or incorrect delivery of your booking confirmation.
5.2 The Independent Instructor has access to your designated premises, which must in all cases, represent a suitable space in which the Independent Instructor can provide the Service. You must also ensure that all appropriate facilities such as; adequate lighting and heating.
5.3 The Health and Safety of the Independent Instructor is maintained whilst at your designated premises.
5.4 They hold themselves in a professional and courteous manner. Any behaviour deemed inappropriate and/or offence will not be tolerated. An example of such behaviours is listed below:
Swearing, illicit or sexually suggestive remarks.
Sexual advances, Drug use and/or excessive drinking.
Any other behaviour deemed inappropriate by the Independent Instructor and/or The Private Yogi.
5.5 If the Independent Instructor deems that you are acting in a way that breaks this clause, then the Independent Instructor may leave your designated premises immediately, without completing the service. Additionally The Private Yogi will hold the reasonable right to cancel and/or stop any further services to you, with effect of immediately and the Independent Instructor shall receive 100 % of the Service Fee. Any matter that is deemed illegal will be passed onto the local authorities.
CANCELLATIONS AND REFUNDS.
Cancellations can be made non later than twenty four (24) hours prior to the scheduled appointment. Customers are either to email The Private Yogi at email@example.com or telephone: 020 3583 5719. If cancellations are made within 24 hours of the appointment then the Independent Instructor will be entitled to receive 100% of the service fee. If you fail to attend the scheduled appointment then the Independent Instructor will be entitled to 100% of the service fee. If there are extenuating circumstances then please write to The Private Yogi, detailing the event for our consideration. The Private Yogi reserves the right to make any refunded payment within 10 working days.
EXTENSIONS AND DELAYS
Extending appointments is to be made via Our Site or Our App providing your chosen Independent Instructor has availability, in accordance with clause: 4. Under no circumstances will extensions take place without payment and authorisation from The Private Yogi.
7.1 If the customer is delayed and unable to commence the Service at the designated premises at the scheduled time, then the Independent Instructor will contact The Private Yogi to establish if it is suitable to delay the service by fifteen (15) minutes. This will be down to both the discretion of The Private Yogi and The Independent Instructor, based upon the schedule of the Independent Instructor. However; if the customer will be later than 15 minutes then the scheduled Service will be cancelled in accordance with clause: 6.
The Private Yogi, The Private Yogi logo, brand and all other intellectual property rights, trademarks, service marks, graphics and logos used in connection with Our Site, Our App or the Services (whether registered or unregistered) belong to us or our licensors (where applicable) and are protected by intellectual property law. Under no circumstances does it state in these terms that you as the customer may be granted any rights in the Site, App or Booking Services or the content within it, all rights are reserved.
As stated The Private Yogi introduces customers seeking our Services to Independent Instructors. We are not liable for the fulfillment or the performance of the Independent Instructor. However; we are responsive to receiving your recommendations and feedback on the performance of the Independent Instructor via an email at firstname.lastname@example.org. By acknowledging these terms you are recognising that you as the customer are not responsible for addressing any claims you have regarding any Independent Instructor and/or services.
9.1 Content on Our Site and Our App which is made available as part of Our Booking Services is provided for your general information purposes only as the customer. Nothing contained on Our Site, Our App or communicated any other way as part of Our Booking Services constitutes, or is meant to constitute, advice, opinion or guidance of any kind. We are not
We are not liable for the fulfillment or the performance of the Independent Instructor. However; we are responsive to receiving your recommendations and feedback on the performance of the Independent Instructor via an email at email@example.com. By acknowledging these terms you are recognising that you as the customer are not responsible for addressing any claims you have regarding any Independent Instructor and/or services.
9.1 Content on Our Site and Our App which is made available as part of Our Booking Services is provided for your general information purposes only as the customer. Nothing contained on Our Site, Our App or communicated any other way as part of Our Booking Services constitutes, or is meant to constitute, advice, opinion or guidance of any kind. We are not a healthcare provider nor do we provide medical advice or medical treatment. References on Our Site, Our App and elsewhere do not refer to medical treatment and/or therapy, or any similar terms do not refer to medical treatment and/or medical therapy. The information presented on Our Site and otherwise as part of Our Booking Services is not intended to diagnose health problems or take the place of professional medical care. Any medical issue should be consulted with a qualified medical professional, in a professional setting.
9.2 We make no warranty or guarantee that Our Site, Our App and any other aspect of Our Booking Service is suitable for your intended use, error-free, timely, reliable, secure, virus free or available. We make no guarantee of a particular result or outcomes by the use of Our Site, Our App and any other aspect of Our Booking Services. Nothing in Our Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit nothing in Our Terms will exclude or limit our liability in respect of any: death or personal injury caused by the negligence of The Private Yogi. Fraud or fraudulent misrepresentation by The Private Yogi, or any matter which would be illegal or unlawful for The Private Yogi, to exclude or limit, or attempt or purport to exclude or limit, its liability.
9.3 We are not liable or responsible for any errors in or failure to provide Our Booking Services due to your error or failure to provide accurate and complete information.
9.4 Whilst we make every effort to ensure Our Booking Services are available, we do not represent, warrant or guarantee in any way the continued availability at all times or the uninterrupted use by you as the customer of Our Booking Services. We reserve the reasonable right to suspend or cease the operation of all or part of Our Booking Services for periods of time at our discretion.
9.5 The use of this Site, App and Booking Services is on an “AS-IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law in no event shall we be liable for any Direct, Indirect, Punitive, Incidental, Special, Consequential damages or any damages whatsoever including without limitation, damages for loss of use, loss of data, loss of revenue, loss of goodwill, loss of anticipated savings and/or profits, or arising out of or in anyway connected with the delay or inability to use the Site or services, or with the delay or inability to use the Site or Services, or with the provision of or failure to provide the Site or Services.
As the customer, you agree to defend and indemnify us from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, that arise from or relate to your use or misuse of, or access to Our Booking Services at any time by giving notice of termination to you.
MODIFICATION AND TERMINATION
As per clause: 4, The Private Yogi holds the reasonable right to change Service Fee’s where deemed necessary. We may also hold the right to change, suspend, terminate or discontinue any aspect of Our Booking Services including availability of certain features for any reason.
Any provision of Our Terms is deemed or shall become invalid, the validity of the other provisions shall not be affected.
GOVERNING LAW AND JURISDICTION
As the customer you agree that Our Terms for all purposes, shall be governed by and constituted in accordance with the English Law. You also agree, subject to the following clause, to submit to the nonexclusive jurisdiction of the English Courts in regards to any claim or matter arising under these Terms. Please email firstname.lastname@example.org for any other enquires.